Privacy Policy

Last updated: 12 Sep 2026

Who We Are

Xtreme 4x4 Off Road | Dubai
Umm Ramool, Marakesh St. 1, Xtreme4x4 Building, Dubai, UAE
Email: lutfi@xtreme-4x4.com
Phone/WhatsApp: +971 58 528 3822 / +971 54 422 4946

Information We Collect

  • Device & usage data via cookies/logs (IP, browser, time zone, pages viewed, interactions).
  • Order data (name, email, phone, billing/shipping addresses, items, tax/VAT where applicable, notes).
  • Payment info is processed by our payment gateways; we do not store full card numbers.
  • Support/returns (messages, attachments, warranty or return details you provide).
  • Marketing preferences (newsletter opt-in, campaign engagement).

How We Collect & Why

Our store runs on Shopify. We use your data to:

  • Process orders, payments, shipping, and confirmations.
  • Provide customer support, safety/warranty notices, and fraud prevention.
  • Improve our website, products, and services.
  • Send marketing where permitted; you can opt out anytime.

Sharing Your Information

We share data with trusted service providers solely to operate our business, including:

  • Shopify (store platform, checkout, fraud prevention).
  • Payment gateways (secure payment processing).
  • Couriers & logistics (delivery and returns).
  • IT/marketing tools (analytics, email, advertising platforms).

We may disclose information if required by law. We do not sell personal information.

Cookies

Cookies keep your cart/session working and help measure performance. You can control cookies in your browser; essential cookies are required for checkout. Shopify also sets necessary session/cart cookies.

Behavioural Advertising

We may use browsing or purchase history to show relevant ads on other sites/apps (retargeting through platforms like Google/Meta/TikTok). You can opt out via each platform’s ad settings and your device preferences.

Data Retention

We retain order records to meet legal, tax, and warranty obligations. Marketing data is kept while you remain subscribed or until you request deletion. When data is no longer needed, we delete or anonymize it.

Minors

Our website is not intended for individuals under 18, and we do not knowingly collect children’s data.

Your Rights

You may request access, correction, deletion, or restriction of your personal information, and object to certain processing or withdraw consent where applicable. Contact us at lutfi@xtreme-4x4.com.

EEA/UK (GDPR)

Residents have GDPR rights (access, portability, rectification, erasure, restriction, objection). Data may be transferred outside the EEA/UK using safeguards (e.g., SCCs) by Shopify and our processors. You may lodge a complaint with your local authority.

California (CCPA/CPRA)

California residents can request to know, delete, and correct personal information, and opt out of “sharing” for cross-context ads. We do not sell personal information. To request rights, email lutfi@xtreme-4x4.com.

UAE

We handle personal data in line with applicable UAE data-protection principles. You can request access, correction, or deletion via the contact above.

Security

We use technical and organizational safeguards (encryption, access controls, minimization). No method is 100% secure, but we work to protect your data.

Third-Party Links

Our site may contain links to third-party websites. Their privacy practices are independent—please review their policies.

Changes to This Policy

We may update this policy to reflect operational, legal, or regulatory changes. Updates will be posted here with a revised date.

Contact Us

Xtreme 4x4 Off Road | Dubai
Umm Ramool, Marakesh St. 1, Xtreme4x4 Building, Dubai, UAE
Email: lutfi@xtreme-4x4.com
Phone/WhatsApp: +971 58 528 3822 / +971 54 422 4946

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